{"id":143,"date":"2025-02-13T15:00:54","date_gmt":"2025-02-13T18:00:54","guid":{"rendered":"https:\/\/seashell-gull-453430.hostingersite.com\/?post_type=ht_kb&#038;p=143"},"modified":"2025-02-13T15:00:55","modified_gmt":"2025-02-13T18:00:55","slug":"csat-satisfaccio-del-client","status":"publish","type":"ht_kb","link":"https:\/\/wiki.anatod.com\/cat\/knowledge-base\/csat-satisfaccion-del-cliente\/","title":{"rendered":"CSAT \u2013 Satisfacci\u00f3 del client"},"content":{"rendered":"<p class=\"wp-block-paragraph\">Enquesta de satisfacci\u00f3 del client. El sistema us permet crear m\u00faltiples enquestes amb m\u00faltiples preguntes de satisfacci\u00f3 del client.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Per afegir una nova enquesta \/ pregunta.<\/h2>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-4-3 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"CSAT Enquesta de satisfacci\u00f3 del client - Config. ISPkeeper by anatod.\" width=\"1200\" height=\"900\" src=\"https:\/\/www.youtube.com\/embed\/OMv9K20ESPo?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Tipus de preguntes:<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Obert: \u00c9s de text lliure, el client pot escriure el que vulgui.<br>Tancades: S\u00cd \/ NO, nom\u00e9s es pot triar entre aquestes 2 opcions.<br>Interval: Interval del 1 al 10.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Generar enlla\u00e7 per al client.<\/h2>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-4-3 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"CSAT - Satisfacci\u00f3 del Client - Enlla\u00e7 P\u00fablic per al client - ISPkeeper by anatod.\" width=\"1200\" height=\"900\" src=\"https:\/\/www.youtube.com\/embed\/tr9kZ6M7NBI?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Important<\/strong>Tamb\u00e9 es pot generar un enlla\u00e7 d'un usuari del sistema no assignat al client. En aquest cas, el client ha de completar la seva identificaci\u00f3 per poder identificar-lo al sistema (DNI, CUIT, IFE, RFC).<br><br><\/p>","protected":false},"excerpt":{"rendered":"<p>Enquesta de satisfacci\u00f3 del client. El sistema us permet crear m\u00faltiples enquestes amb m\u00faltiples preguntes de satisfacci\u00f3 del client. Per afegir una nova enquesta \/ pregunta. Tipus de preguntes: Obertes: \u00c9s de text lliure, el client pot escriure el que desitgi. Tancades: S\u00cd \/ NO, nom\u00e9s es pot triar entre aquestes\u2026<\/p>","protected":false},"author":1,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[20],"ht-kb-tag":[],"class_list":["post-143","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-clientes"],"_links":{"self":[{"href":"https:\/\/wiki.anatod.com\/cat\/wp-json\/wp\/v2\/ht-kb\/143","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wiki.anatod.com\/cat\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/wiki.anatod.com\/cat\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/wiki.anatod.com\/cat\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/wiki.anatod.com\/cat\/wp-json\/wp\/v2\/comments?post=143"}],"version-history":[{"count":1,"href":"https:\/\/wiki.anatod.com\/cat\/wp-json\/wp\/v2\/ht-kb\/143\/revisions"}],"predecessor-version":[{"id":144,"href":"https:\/\/wiki.anatod.com\/cat\/wp-json\/wp\/v2\/ht-kb\/143\/revisions\/144"}],"wp:attachment":[{"href":"https:\/\/wiki.anatod.com\/cat\/wp-json\/wp\/v2\/media?parent=143"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/wiki.anatod.com\/cat\/wp-json\/wp\/v2\/ht-kb-category?post=143"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/wiki.anatod.com\/cat\/wp-json\/wp\/v2\/ht-kb-tag?post=143"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}