{"id":606,"date":"2026-07-22T15:57:02","date_gmt":"2026-07-22T18:57:02","guid":{"rendered":"https:\/\/wiki.anatod.com\/?post_type=ht_kb&#038;p=606"},"modified":"2026-07-22T15:57:03","modified_gmt":"2026-07-22T18:57:03","slug":"configurar-accions-rapides-app-clients","status":"publish","type":"ht_kb","link":"https:\/\/wiki.anatod.com\/cat\/knowledge-base\/configurar-acciones-rapidas-app-clientes\/","title":{"rendered":"Configurar accions r\u00e0pides a l&#039;app de clients"},"content":{"rendered":"<p><!-- ai-doc-id: app_clientes.acciones_rapidas --><\/p>\n<h2>Descripci\u00f3<\/h2>\n<p>Les accions r\u00e0pides s\u00f3n dreceres que apareixen a l&#039;inici de l&#039;app de clients. Des del portal podeu definir quins es mostren, amb quin nom apareixen i en quin ordre.<\/p>\n<h2>Accions disponibles per defecte<\/h2>\n<p>L&#039;app contempla aquestes accions r\u00e0pides:<\/p>\n<ul>\n<li><strong>Informar pagament:<\/strong> porta al client a lopci\u00f3 per informar un pagament.<\/li>\n<li><strong>Serveis:<\/strong> porta el client al llistat de serveis contractats.<\/li>\n<li><strong>Gestions:<\/strong> porta el client a la secci\u00f3 de gestions.<\/li>\n<li><strong>Xat de suport:<\/strong> obre el canal de xat de suport quan est\u00e0 disponible.<\/li>\n<li><strong>Suport:<\/strong> porta el client a la secci\u00f3 de suport.<\/li>\n<\/ul>\n<h2>Com configurar les accions r\u00e0pides<\/h2>\n<ol>\n<li>Ingressar al portal administratiu.<\/li>\n<li>Obrir la secci\u00f3 <strong>App clients<\/strong> i despr\u00e9s <strong>Accions r\u00e0pides<\/strong>.<\/li>\n<li>Buscar lacci\u00f3 que es vol configurar.<\/li>\n<li>Premeu sobre l&#039;identificador de l&#039;acci\u00f3 per editar-la.<\/li>\n<li>Modificar el <strong>Nombre<\/strong> si voleu canviar el text que veureu el client.<\/li>\n<li>Definir si lacci\u00f3 estar\u00e0 <strong>Visible<\/strong>.<\/li>\n<li>Desar els canvis.<\/li>\n<\/ol>\n<h2>L\u00edmit d&#039;accions visibles<\/h2>\n<p>Es poden mostrar fins a tres accions r\u00e0pides alhora. Si ja n&#039;hi ha tres de visibles, abans d&#039;activar una nova acci\u00f3 se n&#039;ha d&#039;amagar una altra.<\/p>\n<h2>Ordre d&#039;aparici\u00f3<\/h2>\n<p>Per canviar l&#039;ordre, feu servir l&#039;opci\u00f3 <strong>Ordenar<\/strong>, moure les accions visibles a la posici\u00f3 desitjada i pressionar <strong>Actualitzar<\/strong>.<\/p>\n<h2>Qu\u00e8 veu el client<\/h2>\n<p>El client nom\u00e9s veur\u00e0 les accions configurades com a visibles. L&#039;app les mostra a l&#039;ordre definit al portal.<\/p>","protected":false},"excerpt":{"rendered":"<p>Descripci\u00f3n Las acciones r\u00e1pidas son accesos directos que aparecen en el inicio de la app de clientes. Desde el portal se puede definir cu\u00e1les se muestran, con qu\u00e9 nombre aparecen y en qu\u00e9 orden. Acciones disponibles por defecto La app contempla estas acciones r\u00e1pidas: Informar pago: lleva al cliente a&#8230;<\/p>","protected":false},"author":3,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[18],"ht-kb-tag":[],"class_list":["post-606","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-configuracion"],"_links":{"self":[{"href":"https:\/\/wiki.anatod.com\/cat\/wp-json\/wp\/v2\/ht-kb\/606","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wiki.anatod.com\/cat\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/wiki.anatod.com\/cat\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/wiki.anatod.com\/cat\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/wiki.anatod.com\/cat\/wp-json\/wp\/v2\/comments?post=606"}],"version-history":[{"count":1,"href":"https:\/\/wiki.anatod.com\/cat\/wp-json\/wp\/v2\/ht-kb\/606\/revisions"}],"predecessor-version":[{"id":607,"href":"https:\/\/wiki.anatod.com\/cat\/wp-json\/wp\/v2\/ht-kb\/606\/revisions\/607"}],"wp:attachment":[{"href":"https:\/\/wiki.anatod.com\/cat\/wp-json\/wp\/v2\/media?parent=606"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/wiki.anatod.com\/cat\/wp-json\/wp\/v2\/ht-kb-category?post=606"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/wiki.anatod.com\/cat\/wp-json\/wp\/v2\/ht-kb-tag?post=606"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}