{"id":611,"date":"2026-07-29T14:29:46","date_gmt":"2026-07-29T17:29:46","guid":{"rendered":"https:\/\/wiki.anatod.com\/?post_type=ht_kb&p=611"},"modified":"2026-07-29T14:37:28","modified_gmt":"2026-07-29T17:37:28","slug":"configurar-ajuts-servei-app-clients","status":"publish","type":"ht_kb","link":"https:\/\/wiki.anatod.com\/cat\/knowledge-base\/configurar-ayudas-servicio-app-clientes\/","title":{"rendered":"Configurar ajuts de servei a App Clients"},"content":{"rendered":"

<\/p>\n

Descripci\u00f3<\/h2>\n

Les ajudes de servei permeten mostrar informaci\u00f3 d'assist\u00e8ncia dins de l'app relacionada amb els serveis que t\u00e9 el client. Cada ajuda es pot indicar per a Internet, TV, Telefonia o Subscripcions.<\/p>\n

Com editar una ajuda<\/h2>\n
    \n
  1. Introdu\u00efu el sistema.<\/li>\n
  2. Entreu a App Clients.<\/li>\n
  3. Seleccioneu Ajuts Servei.<\/li>\n
  4. Feu clic sobre l'ajuda que voleu modificar.<\/li>\n
  5. Completeu o actualitzeu el t\u00edtol, subt\u00edtol i comentari.<\/li>\n
  6. Marqueu en quins serveis s'ha de mostrar l'ajuda.<\/li>\n
  7. Desa els canvis.<\/li>\n<\/ol>\n

    Camps disponibles<\/h2>\n
      \n
    • T\u00edtol:<\/strong> nom principal de lajuda.<\/li>\n
    • Subt\u00edtol:<\/strong> text breu complementari.<\/li>\n
    • Comentari:<\/strong> detall o explicaci\u00f3 que veur\u00e0 el client.<\/li>\n
    • Internet, TV, Telefonia i Subscripcions:<\/strong> permeten definir a quin tipus de servei es mostra l'ajuda.<\/li>\n<\/ul>\n

      Recomanaci\u00f3 d'\u00fas<\/h2>\n

      Feu servir textos breus i concrets. Conv\u00e9 activar cada ajuda nom\u00e9s als serveis on realment aplica, perqu\u00e8 el client vegi informaci\u00f3 \u00fatil segons el servei que est\u00e0 consultant.<\/p>","protected":false},"excerpt":{"rendered":"

      Descripci\u00f3 Els ajuts de servei permeten mostrar informaci\u00f3 d'assist\u00e8ncia dins de l'app, relacionada amb els serveis que t\u00e9 el client. Cada ajuda es pot indicar per a Internet, TV, Telefonia o Subscripcions. Com editar una ajuda Introdu\u00efu el sistema. Entreu a App Clients. Seleccioneu Ajuts Servei. Feu clic sobre la\u2026<\/p>","protected":false},"author":3,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[41],"ht-kb-tag":[],"class_list":["post-611","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-app-clientes"],"_links":{"self":[{"href":"https:\/\/wiki.anatod.com\/cat\/wp-json\/wp\/v2\/ht-kb\/611","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wiki.anatod.com\/cat\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/wiki.anatod.com\/cat\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/wiki.anatod.com\/cat\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/wiki.anatod.com\/cat\/wp-json\/wp\/v2\/comments?post=611"}],"version-history":[{"count":2,"href":"https:\/\/wiki.anatod.com\/cat\/wp-json\/wp\/v2\/ht-kb\/611\/revisions"}],"predecessor-version":[{"id":627,"href":"https:\/\/wiki.anatod.com\/cat\/wp-json\/wp\/v2\/ht-kb\/611\/revisions\/627"}],"wp:attachment":[{"href":"https:\/\/wiki.anatod.com\/cat\/wp-json\/wp\/v2\/media?parent=611"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/wiki.anatod.com\/cat\/wp-json\/wp\/v2\/ht-kb-category?post=611"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/wiki.anatod.com\/cat\/wp-json\/wp\/v2\/ht-kb-tag?post=611"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}