December
- Customer notification X days before service blocking. (SMS / Email / Whatsapp)
- Multiple customer service satisfaction surveys (CSAT) filtered by customer service user.
- Enabling services with a commitment to quick payment from the customer profile.
- ICCID Listing in Mobile Telephony
- Banco Roela Siro – List of payment intentions
- Archive Tickets in List.
October
Integration of sending official WhatsApp messages with Teleprom https://www.teleprom.com/
September
List of invoices pending collection.
Customer System, possibility to create support ticket
APP Technicians – Map of fiber optic boxes integrated into Google Maps.
API for service request form with integration to ticket system.
August
Sending mass email from the list of additional items
July
Supplier Category
Cancel Collections and Invoices with reasons
June
Statistics and Signal Data on Huawei and ZTE ONU (SmartOLT)
Price list for Subscriptions, Add-ons, Extras and Discontinuous Connections.
May
Domain name in client connections.
TV integration with Huawei and ZTE ONU (SmartOLT)
Customer Self-Management – View support tickets.
FTTh – Comments and observations on each Port and Box.
Cash collection limit per user.
M Invoices in Suppliers. (Argentina)
April
New side menu bar
Payment integration (MercadoPago) in all tickets.
March
Statistics of unpaid invoices in the month. Quantity and Amount.
Automatic Debit CBU (Bank Account) with SIRO Banco Roela
New customer profile screen.
February
New filters in the Bulk Service Blocking list
Rocstar.tv IP TV Integration (https://www.rocstar.tv/)
Configuring Vlan and sVlan in FTTx (Smartolt)
GeoGrid Maps Integration – FTTx Network (https://geogridmaps.com.br/)
Credit/Debit card details upon payment.
PayU Latam Collection Integration. (https://payu.com/)
January
Monotributo Electronic Invoice (Argentina)
New Design Client List
New Connection List Design
New Customer Profile Design
Electronic Invoice Mexico (Fel.mx Service – Blikon)
Historical Statistics on Wireless to Fiber Optic Migration