December
Sending customer emails with a Support ticket
Statistics of installed equipment by brand and model.
Statistics by type of connection at installation and current.
Average consumption/speed graph on customer bill.
November
ENACOM Resolution (Argentina) 2884-E/2017
October
New listings integrating Bootstrap 5.1. 100% Full responsive.
Calculation of change in customer collections
Installation quote with ticket registration
September
Collection and Invoice Relationship to determine a more accurate current account for the client.
Uploading documentation to each client's profile.
VAT invoice 0% for Free Zone. (Argentina)
SIRO Payments My Accounts – Red Link (Argentina)
August
Delete Supplier Invoice
Statistics on material usage in installation tickets, support, and on-site technician absences.
Sending email and SMS with access data to the customer self-management system.
Support ticket blocking when another user is working on it.
New billing statistics filtered by points of sale and branches (headquarters).
Lapos Cashback – Cash Withdrawal
change expired password
Verification of CUIT of suppliers with AFIP in real time (Argentina)
Importing supplier invoices from My AFIP Receipts (Argentina)
July
Invoice A Monotributo (Law 27.618 – Argentina)
Digital VAT Sales Book (Argentina)
Sending installation contract link by email
Salaries – Employee checking account with adjustments, salaries and payments.
June
SEPA refund with a custom surcharge for each customer.
Technical Statistics: Average working time for each ticket category, transfer time and unavailable time. Map integrated with Google Maps to obtain the geolocation of the work.
Manual Invoice with attached files.
Electronic credit invoice for SMEs AFIP (Argentina)
Custom support ticket resolution parameters.
New Ticket statistics with responsive design, by day and time with creation and end date.
Sticky Notes on Suppliers
Ticket Calendar Shift (Support, installation) by branches/headquarters.
May
Custom customer satisfaction survey with statistics
Working status on ticket list in real time with street technician app.
Multiple payment on installation
Service Bonus Request with customer data upload.
Customer Dashboard: Show outstanding balance on invoice
List of discontinuous prices (plans, add-ons, connections, among others)
April
New manual billing system.
AFIP (Argentina) – Credit/Debit Note according to new resolution.
Security seals in FTTh connections
New collection point system.
List of cards used for Digital Payment.
List and Statistics of Clients divided by periods with historical data.
Automatic Debit Bank of the Province of Buenos Aires (Argentina)
Processing SEPA returns
March
Customer management commentary with multimedia files.
Equipment history, by Mac Address, to have a history of which connection/client used the equipment.
New Module: Budget
Transferring support tickets between clients
AFIP (Argentina) Integration into the A13 registry to obtain tax data when registering as a client
February
Integration with Banco Roela – SIRO
AFIP QR code on electronic invoices. (Argentina)
January
Customer System – Partial payment of debt