CSAT – Customer Satisfaction

Contents

    Customer Satisfaction Survey. The system allows you to create multiple surveys with multiple customer satisfaction questions.

    To add a new survey/question.

    Types of questions:

    Open: It is free text, the client can write whatever they want.
    Closed: YES / NO, you can only choose between those 2 options.
    Range: Range from 1 to 10.

    Important: You can also generate a link for a system user without assigning it to the client. In this case, the client must complete their identification (DNI, CUIT, IFE, RFC) to be identified in the system.

    Updated on 13/02/2025