SMS

Contents

    Sending bulk SMS (campaigns) and individual SMS from the customer profile, with priority and templates.

    Messages are added to a queue and will be sent according to the priority and order in which they were added.

    Send individual SMS:

    The system allows you to manually send an SMS to a specific client.

    You must enter the CUSTOMER PROFILE and tap the SEND SMS button, the screen attached below will open.

    Message: Up to 160 characters.

    Templates: Predefined messages (generated from the mass mailing screen).

    Priority: Allows you to set the priority of the message in the queue.

    Send bulk SMS:

    By filtering from certain lists, the system will send an SMS to the pre-selected customers.

    Campaign title: Name of the mass mailing campaign.

    Priority: Allows you to set the priority of the message in the queue.

    Message: Up to 160 characters.

    Variables: This is data that the system will replace with each client's information.

    Templates: Manage predefined messages.

    Forward bulk SMS (REJECTED SMS):

    In the SMS list, filter by the desired campaign and click the "Resend rejected messages" button.

    Updated on 13/02/2025