{"id":150,"date":"2025-02-13T15:03:26","date_gmt":"2025-02-13T18:03:26","guid":{"rendered":"https:\/\/seashell-gull-453430.hostingersite.com\/?post_type=ht_kb&p=150"},"modified":"2025-02-13T15:03:27","modified_gmt":"2025-02-13T18:03:27","slug":"promise-to-pay","status":"publish","type":"ht_kb","link":"https:\/\/wiki.anatod.com\/en\/knowledge-base\/compromiso-promesa-de-pago\/","title":{"rendered":"Commitment \u2013 Promise to Pay"},"content":{"rendered":"

The system allows the creation of payment commitments or promises, by which a client establishes a payment date for the overdue debt of his current account. On the date that the commitment was established, the system will check if the client made said payment; if he has not done so, the service will be cut off.<\/p>\n\n\n\n

View \/ Create Commitment \u2013 Promise to Pay<\/h2>\n\n\n\n

To view or create a new payment commitment, you must enter the client and go to the Payment Commitment option.
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Data in parentheses indicate:<\/p>\n\n\n\n

Current Status: If there are active payment commitments.
12 Months: Payment commitments created in the last 12 months.
Total: Total commitments created in the client.<\/p>\n\n\n\n

The status of a commitment indicates whether or not the client paid the debt on the agreed date.<\/p>\n\n\n\n

To create a commitment, you must click on the CREATE button and set the due date for payment.<\/p>\n\n\n\n

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IMPORTANT: The system will check the commitments of the previous date every day between 5:10 and 8:30. In the event that the client paid by a payment method other than immediate crediting, these deadlines must be taken into account when generating the commitment.<\/p>\n\n\n\n

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To list all payment commitments for a client, click on the SEE ALL button. If you wish to see all clients, you must enter from the system's general menu.
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The list has various filters such as commitment date, creation date, commitment status and export to Excel.<\/p>","protected":false},"excerpt":{"rendered":"

The system allows for the creation of payment commitments or promises, by which a customer sets a payment date for the outstanding debt on their current account. As of the date the commitment was established, the system will check if the customer made said payment, on the...<\/p>","protected":false},"author":1,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[20],"ht-kb-tag":[],"class_list":["post-150","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-clientes"],"_links":{"self":[{"href":"https:\/\/wiki.anatod.com\/en\/wp-json\/wp\/v2\/ht-kb\/150","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wiki.anatod.com\/en\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/wiki.anatod.com\/en\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/wiki.anatod.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/wiki.anatod.com\/en\/wp-json\/wp\/v2\/comments?post=150"}],"version-history":[{"count":1,"href":"https:\/\/wiki.anatod.com\/en\/wp-json\/wp\/v2\/ht-kb\/150\/revisions"}],"predecessor-version":[{"id":154,"href":"https:\/\/wiki.anatod.com\/en\/wp-json\/wp\/v2\/ht-kb\/150\/revisions\/154"}],"wp:attachment":[{"href":"https:\/\/wiki.anatod.com\/en\/wp-json\/wp\/v2\/media?parent=150"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/wiki.anatod.com\/en\/wp-json\/wp\/v2\/ht-kb-category?post=150"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/wiki.anatod.com\/en\/wp-json\/wp\/v2\/ht-kb-tag?post=150"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}