{"id":613,"date":"2026-07-29T14:30:00","date_gmt":"2026-07-29T17:30:00","guid":{"rendered":"https:\/\/wiki.anatod.com\/?post_type=ht_kb&#038;p=613"},"modified":"2026-07-29T14:37:29","modified_gmt":"2026-07-29T17:37:29","slug":"configure-social-media-apps-for-clients","status":"publish","type":"ht_kb","link":"https:\/\/wiki.anatod.com\/en\/knowledge-base\/configurar-redes-sociales-app-clientes\/","title":{"rendered":"Configure social networks in the Customer App"},"content":{"rendered":"<p><!-- ai-doc-id: app_clientes.redes_sociales --><\/p>\n<h2>Description<\/h2>\n<p>The app can display links to the company&#039;s social media and digital channels. These links help customers communicate or access information directly from the login screen.<\/p>\n<h2>Available networks<\/h2>\n<ul>\n<li>Facebook<\/li>\n<li>Instagram<\/li>\n<li>X \/ Twitter<\/li>\n<li>LinkedIn<\/li>\n<li>YouTube<\/li>\n<li>WhatsApp<\/li>\n<li>Website<\/li>\n<\/ul>\n<h2>How to configure them<\/h2>\n<ol>\n<li>Log in to the system.<\/li>\n<li>Look for the settings corresponding to the App Clients or social networks of the app.<\/li>\n<li>Complete the URL of each network you want to display.<\/li>\n<li>Leave the field empty for the networks you don&#039;t want to use.<\/li>\n<li>Save the changes.<\/li>\n<\/ol>\n<h2>Usage Recommendation<\/h2>\n<p>Upload complete and current links. If a social network is not active or is not used as a customer service channel, it is best not to display it to avoid incorrect contacts.<\/p>\n<h2>Validation<\/h2>\n<p>After saving, open the app and test each visible link. Confirm that each link leads to the correct profile or the company&#039;s official channel.<\/p>","protected":false},"excerpt":{"rendered":"<p>Descripci\u00f3n La app puede mostrar accesos a las redes sociales y canales digitales de la empresa. Estos enlaces ayudan al cliente a comunicarse o consultar informaci\u00f3n desde la pantalla de acceso. Redes disponibles Facebook Instagram X \/ Twitter LinkedIn YouTube WhatsApp Sitio web C\u00f3mo configurarlas Ingres\u00e1 al sistema. Busc\u00e1 la&#8230;<\/p>","protected":false},"author":3,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[41],"ht-kb-tag":[],"class_list":["post-613","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-app-clientes"],"_links":{"self":[{"href":"https:\/\/wiki.anatod.com\/en\/wp-json\/wp\/v2\/ht-kb\/613","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wiki.anatod.com\/en\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/wiki.anatod.com\/en\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/wiki.anatod.com\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/wiki.anatod.com\/en\/wp-json\/wp\/v2\/comments?post=613"}],"version-history":[{"count":1,"href":"https:\/\/wiki.anatod.com\/en\/wp-json\/wp\/v2\/ht-kb\/613\/revisions"}],"predecessor-version":[{"id":624,"href":"https:\/\/wiki.anatod.com\/en\/wp-json\/wp\/v2\/ht-kb\/613\/revisions\/624"}],"wp:attachment":[{"href":"https:\/\/wiki.anatod.com\/en\/wp-json\/wp\/v2\/media?parent=613"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/wiki.anatod.com\/en\/wp-json\/wp\/v2\/ht-kb-category?post=613"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/wiki.anatod.com\/en\/wp-json\/wp\/v2\/ht-kb-tag?post=613"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}