{"id":143,"date":"2025-02-13T15:00:54","date_gmt":"2025-02-13T18:00:54","guid":{"rendered":"https:\/\/seashell-gull-453430.hostingersite.com\/?post_type=ht_kb&#038;p=143"},"modified":"2025-02-13T15:00:55","modified_gmt":"2025-02-13T18:00:55","slug":"bezeroen-asebetetzea","status":"publish","type":"ht_kb","link":"https:\/\/wiki.anatod.com\/eus\/knowledge-base\/csat-satisfaccion-del-cliente\/","title":{"rendered":"CSAT \u2013 Bezeroen asebetetzea"},"content":{"rendered":"<p>Bezeroen asebetetze-inkesta. Sistemak aukera ematen dizu bezeroen asebetetze-galdera anitz dituzten inkesta anitz sortzeko.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Inkesta\/galdera berri bat gehitzeko.<\/h2>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-4-3 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"CSAT Bezeroen Asetze-inkesta - Konfig. ISPkeeper anatod-ek.\" width=\"1200\" height=\"900\" src=\"https:\/\/www.youtube.com\/embed\/OMv9K20ESPo?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<p><strong>Galdera motak:<\/strong><\/p>\n\n\n\n<p>Irekia: Testu librea da; bezeroak nahi duena idatz dezake.<br>Itxita: BAI\/EZ, bi aukera hauen artean bakarrik hauta dezakezu.<br>Tartea: 1etik 10era.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Bezeroarentzat esteka sortu.<\/h2>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-4-3 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"CSAT - Bezeroaren asebetetzea - Bezeroarentzako esteka publikoa - ISPkeeper, anatod-ek.\" width=\"1200\" height=\"900\" src=\"https:\/\/www.youtube.com\/embed\/tr9kZ6M7NBI?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<p><strong>Garrantzitsua<\/strong>: Sistemako erabiltzaile bati ere esteka bat sor daiteke, bezero bati esleitu gabe. Kasu honetan, bezeroak bere identifikazio-datuak eman behar ditu sisteman identifikatu ahal izateko (ID zenbakia, zerga-identifikazio zenbakia, IFE, RFC).<br><br><\/p>","protected":false},"excerpt":{"rendered":"<p>Encuesta de satisfacci\u00f3n del cliente. El sistema le permite crear m\u00faltiples encuestas con m\u00faltiples preguntas de satisfacci\u00f3n del cliente. Para agregar una nueva encuesta \/ pregunta. Tipos de preguntas: Abiertas: Es de texto libre, el cliente puede escribir lo que desee.Cerradas: SI \/ NO, solo se puede elegir entre esas&#8230;<\/p>","protected":false},"author":1,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[20],"ht-kb-tag":[],"class_list":["post-143","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-clientes"],"_links":{"self":[{"href":"https:\/\/wiki.anatod.com\/eus\/wp-json\/wp\/v2\/ht-kb\/143","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wiki.anatod.com\/eus\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/wiki.anatod.com\/eus\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/wiki.anatod.com\/eus\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/wiki.anatod.com\/eus\/wp-json\/wp\/v2\/comments?post=143"}],"version-history":[{"count":1,"href":"https:\/\/wiki.anatod.com\/eus\/wp-json\/wp\/v2\/ht-kb\/143\/revisions"}],"predecessor-version":[{"id":144,"href":"https:\/\/wiki.anatod.com\/eus\/wp-json\/wp\/v2\/ht-kb\/143\/revisions\/144"}],"wp:attachment":[{"href":"https:\/\/wiki.anatod.com\/eus\/wp-json\/wp\/v2\/media?parent=143"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/wiki.anatod.com\/eus\/wp-json\/wp\/v2\/ht-kb-category?post=143"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/wiki.anatod.com\/eus\/wp-json\/wp\/v2\/ht-kb-tag?post=143"}],"curies":[{"name":"WordPress","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}