{"id":150,"date":"2025-02-13T15:03:26","date_gmt":"2025-02-13T18:03:26","guid":{"rendered":"https:\/\/seashell-gull-453430.hostingersite.com\/?post_type=ht_kb&#038;p=150"},"modified":"2025-02-13T15:03:27","modified_gmt":"2025-02-13T18:03:27","slug":"promesse-promesse-promesse-promesse-de-paiement","status":"publish","type":"ht_kb","link":"https:\/\/wiki.anatod.com\/fr\/knowledge-base\/compromiso-promesa-de-pago\/","title":{"rendered":"Engagement - Promesse de paiement"},"content":{"rendered":"<p>Le syst\u00e8me permet de cr\u00e9er des engagements ou des promesses de paiement, par lesquels un client fixe une date de paiement pour la dette en souffrance sur son compte courant. Le jour de la date \u00e0 laquelle l'engagement a \u00e9t\u00e9 \u00e9tabli, le syst\u00e8me v\u00e9rifiera si le client a effectu\u00e9 le paiement et, si ce n'est pas le cas, le service sera interrompu.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Visualiser \/ Cr\u00e9er un engagement - Promesse de paiement<\/h2>\n\n\n\n<p>Pour consulter ou cr\u00e9er un nouvel engagement de paiement, vous devez vous connecter au client et acc\u00e9der \u00e0 l'option Engagement de paiement.<br><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"338\" height=\"294\" src=\"http:\/\/wiki.anatod.com\/wp-content\/uploads\/2025\/02\/image-7.png\" alt=\"\" class=\"wp-image-151\" srcset=\"https:\/\/wiki.anatod.com\/wp-content\/uploads\/2025\/02\/image-7.png 338w, https:\/\/wiki.anatod.com\/wp-content\/uploads\/2025\/02\/image-7-300x261.png 300w, https:\/\/wiki.anatod.com\/wp-content\/uploads\/2025\/02\/image-7-50x43.png 50w, https:\/\/wiki.anatod.com\/wp-content\/uploads\/2025\/02\/image-7-14x12.png 14w, https:\/\/wiki.anatod.com\/wp-content\/uploads\/2025\/02\/image-7-60x52.png 60w, https:\/\/wiki.anatod.com\/wp-content\/uploads\/2025\/02\/image-7-100x87.png 100w\" sizes=\"auto, (max-width: 338px) 100vw, 338px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p>Les donn\u00e9es entre parenth\u00e8ses indiquent :<\/p>\n\n\n\n<p>Statut actuel : S'il existe des engagements de paiement actifs.<br>12 mois : Engagements de paiement cr\u00e9\u00e9s au cours des 12 derniers mois.<br>Total : Total des engagements cr\u00e9\u00e9s chez le client.<\/p>\n\n\n\n<p>Le statut d'un engagement indique si le client a ou non pay\u00e9 la dette \u00e0 la date convenue.<\/p>\n\n\n\n<p>Pour cr\u00e9er un engagement, vous devez cliquer sur le bouton CR\u00c9ER et fixer la date d'\u00e9ch\u00e9ance du paiement.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"192\" src=\"http:\/\/wiki.anatod.com\/wp-content\/uploads\/2025\/02\/image-8-1024x192.png\" alt=\"\" class=\"wp-image-152\" srcset=\"https:\/\/wiki.anatod.com\/wp-content\/uploads\/2025\/02\/image-8-1024x192.png 1024w, https:\/\/wiki.anatod.com\/wp-content\/uploads\/2025\/02\/image-8-300x56.png 300w, https:\/\/wiki.anatod.com\/wp-content\/uploads\/2025\/02\/image-8-768x144.png 768w, https:\/\/wiki.anatod.com\/wp-content\/uploads\/2025\/02\/image-8-50x9.png 50w, https:\/\/wiki.anatod.com\/wp-content\/uploads\/2025\/02\/image-8-18x3.png 18w, https:\/\/wiki.anatod.com\/wp-content\/uploads\/2025\/02\/image-8-60x11.png 60w, https:\/\/wiki.anatod.com\/wp-content\/uploads\/2025\/02\/image-8-100x19.png 100w, https:\/\/wiki.anatod.com\/wp-content\/uploads\/2025\/02\/image-8.png 1098w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-danger\">IMPORTANT : Le syst\u00e8me v\u00e9rifiera chaque jour entre 5h10 et 8h30 les engagements de la date pr\u00e9c\u00e9dente. Dans le cas o\u00f9 le client paie par un moyen de paiement autre que le cr\u00e9dit imm\u00e9diat, ces d\u00e9lais doivent \u00eatre pris en compte lors de la g\u00e9n\u00e9ration de l'engagement.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p>Pour lister tous les engagements de paiement d'un client, cliquez sur le bouton VIEW ALL. Si vous souhaitez voir tous les clients, vous devez entrer dans le menu g\u00e9n\u00e9ral du syst\u00e8me.<br><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"389\" src=\"http:\/\/wiki.anatod.com\/wp-content\/uploads\/2025\/02\/image-9-1024x389.png\" alt=\"\" class=\"wp-image-153\" srcset=\"https:\/\/wiki.anatod.com\/wp-content\/uploads\/2025\/02\/image-9-1024x389.png 1024w, https:\/\/wiki.anatod.com\/wp-content\/uploads\/2025\/02\/image-9-300x114.png 300w, https:\/\/wiki.anatod.com\/wp-content\/uploads\/2025\/02\/image-9-768x292.png 768w, https:\/\/wiki.anatod.com\/wp-content\/uploads\/2025\/02\/image-9-50x19.png 50w, https:\/\/wiki.anatod.com\/wp-content\/uploads\/2025\/02\/image-9-18x7.png 18w, https:\/\/wiki.anatod.com\/wp-content\/uploads\/2025\/02\/image-9-60x23.png 60w, https:\/\/wiki.anatod.com\/wp-content\/uploads\/2025\/02\/image-9-100x38.png 100w, https:\/\/wiki.anatod.com\/wp-content\/uploads\/2025\/02\/image-9.png 1280w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>La liste comporte plusieurs filtres tels que la date d'engagement, la date de cr\u00e9ation, le statut des engagements et l'exportation excel.<\/p>","protected":false},"excerpt":{"rendered":"<p>El sistema permite la creaci\u00f3n de compromisos de pagos o promesas, por la cual un cliente establece una fecha de pago sobre la deuda vencida de su cuenta corriente. Al d\u00eda de la fecha que se estableci\u00f3 el compromiso, el sistema comprobar\u00e1 si el cliente realiz\u00f3 dicho pago, en el&#8230;<\/p>","protected":false},"author":1,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[20],"ht-kb-tag":[],"class_list":["post-150","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-clientes"],"_links":{"self":[{"href":"https:\/\/wiki.anatod.com\/fr\/wp-json\/wp\/v2\/ht-kb\/150","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wiki.anatod.com\/fr\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/wiki.anatod.com\/fr\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/wiki.anatod.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/wiki.anatod.com\/fr\/wp-json\/wp\/v2\/comments?post=150"}],"version-history":[{"count":1,"href":"https:\/\/wiki.anatod.com\/fr\/wp-json\/wp\/v2\/ht-kb\/150\/revisions"}],"predecessor-version":[{"id":154,"href":"https:\/\/wiki.anatod.com\/fr\/wp-json\/wp\/v2\/ht-kb\/150\/revisions\/154"}],"wp:attachment":[{"href":"https:\/\/wiki.anatod.com\/fr\/wp-json\/wp\/v2\/media?parent=150"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/wiki.anatod.com\/fr\/wp-json\/wp\/v2\/ht-kb-category?post=150"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/wiki.anatod.com\/fr\/wp-json\/wp\/v2\/ht-kb-tag?post=150"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}